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BOOK ONLINE BARCELONA GUIDE FAQ ABOUT US

 

BARCELONA APARTAMENTS FOR RENT:

CLICK HERE TO SEE OUR APARTAMENTS IN BARCELONA

 

How do I make the booking?

Once Barcelona-bookaflat has confirmed the availability of one of its apartments, the client will have to provide a credit card in order to secure the booking. No charge to the credit card will be done unless the clients cancells the booking . See the cancellation policy below to know the amount that would be charged.

How do I pay for the booking?
The total amount to be paid for your stay in Barcelona shall be be paid by the client in CASH upon arrival (please remember, NO CASH, NO CHECK IN!).
How do I recollect the keys for my apartment?

To recollect the key for your apartment you will have to phone call as soon as you arrive to Barcelona to any one of the following people:
Mrs. Michela or Mrs Barbara
from an international phone + 34 699449087
from a spanish phone: 699449087

They will then meet you at the apartment to hand you your keys and to receive payment in cash.

When is check in or check out?
The apartment will be available at 3pm in the afternoon. Normal check out time is 11am. Please request late check out prior to arrival and we will try our best to accommodate to your needs.
Will I need to pay a damage deposit for the apartment?
Yes, there is a cash damage deposit which will need to be paid upon arrival at the apartment in Barcelona. The amount varies per apartment and will be stated on your booking confirmation which you will receive via email, fax or post.
How do I cancel my reservation?
If the client cancels a confirmaed reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period:

1.For cancellations to 45 days prior arrival, the cancellation charge will be 20% of the total amount.
2. For cancellation between 44 - 30 days prior arrival, the cancellation charge will be 30% of the total amount.
3. For cancellation between 29 - 0 days prior arrival or for non-shows, the cancellation charge will be 75% of the total amount.

What if I need help or information during my stay?

There will be a member of barcelona-booaflat staff available to answer any of your questions during business hours. Outside business hours you can also contact us in a case of emergency.

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